DigiMarketing

Marketing in Social Networks

Social networks are dominating our news now. Even the most traditional marketers are starting  to see the importance of these channels. Almost one quarter of on-line time is spent on social network sites. Thailand with about 8.4 million Facebook members is the 19th largest country on Facebook. We’re adding almost 800,000 new Facebook users every [...]

Privacy: Do You Want to Know a Secret?

Regular readers of this column, who have good memories (yes, both of you), will recall the “4 Ps of digimarketing”.  Permission: digital media are usually controlled by the recipients. If marketers don’t get permission to communicate with consumers, consumers can cut them off. For example, if consumers don’t like your emails, they can click the [...]

Signs that might be omens?

The last year has seen a dramatic rise in the use of digital media. Yet many marketers still dither and hesitate to even dip their toes in the digital waters. Whether you yourself consume digital media right now or not: you will. Whether your consumers are on-line right now or not: they will be. Now [...]

To app or not to app, that is the question

People suddenly seem to be asking about apps: applications. Is it essential to have apps to go alongside websites, microsites, Facebook pages, and Twitter accounts? If so, where will it end? The Application is the Message Almost 50 years back, a famous Canadian, Marshall McLuhan, coined the phrase “the medium is the message” (or as [...]

Digimarketing for B2B

The other day, I was asked why these columns focused so much on B2C and so little on B2B. The answer is that most people can relate more easily to B2C examples. The world of business-to-business marketing tends to be so specialized that even one part of B2B often finds it difficult to relate to [...]

Making the right impression in social media

Last column I started looking at how brands should behave in social media. Social media sites are growing rapidly, they now account for almost 25% people’s time on-line. Last column, we saw that on social networks brands are guests, not the hosts they were in traditional media. We saw that social networks are conversations, dialogues, [...]

Making Brands More Like People

Globally, social media sites have almost doubled in popularity over the last year. According to the Nielsen Company, one of every four-and-a–half minutes spent on-line is spent on social networking sites. In Thailand, Facebook has gone from less than 1.5 million users at the start of 2010, to almost 5.5 million now (by November 2010 [...]

Digital Applications: This is Just the Start

Last column, we saw that winning digital applications  seem to have a number of elements in common. Improve Customers’ Experiences First, and most vital, successful applications make life, or a small part of it, demonstrably better. The fact that something’s technically possible, doesn’t ensure success. there must be a convincing customer benefit. This doesn’t have [...]

Digital Applications: Which Will Survive?

Businesses are just scratching the surface of the new opportunities opened up by digital media. This is a time of intense creativity; mushrooming product development; and huge opportunity for original ideas which fire the imagination of consumers, and really drive benefit in their lives. The most interesting new developments in digital combine three elements. First, [...]

Digital Marketing Learning as We Go

There’s a growing body of digital best practice from which we can learn. Look at Zappos: Zappos is an on-line shoe store, which has gradually expanded into all sorts of goods. Opening its virtual doors in 1999, by 2008 Zappos exceeded $1 billion in annual revenues. By mid-2009 it was bought by Amazon for $1.2 [...]